Introduction
We at ZENRALITH value our customers and their satisfaction. If you are not entirely satisfied with your purchase, we're here to help.
Refund Eligibility
To be eligible for a refund, you must return the product within 30 calendar days of your purchase. The product must be in the same condition that you received it and in its original packaging. Your purchase receipt or proof of purchase will also be required.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please allow a few days for the credit to appear in your account.
Exceptions
Some items are non-refundable, such as custom orders or digital products. Please contact our customer service team for specific information on your purchase.
Contact Us
If you have any questions regarding our refund policy, please contact us:
ZENRALITH123 Corporate Avenue,
Suite 456,
Business City, BC 78910
Phone: (123) 456-7890
Email: [email protected]